Travel Businesses, Tour Planning & Customer Management.

Tour Itinerary Management

The travel agencies and the tour operators work on different enquiries, customer itineraries, follow-ups, bookings and invoices daily. When such tasks are being processed manually and among disjointed tools, the responsiveness is low, and opportunities are lost. The Tour Itinerary Management CRM is a system that oversees the organisation of the tour packages, itinerary development, communication with customers and billing within one system.

Plan Tours Faster. Close Bookings Quicker.

Create itineraries, manage enquiries, automate follow-ups, and generate invoices effortlessly.

THE OLD MANUAL WAY

Scattered Enquiry Handling

The tracking of customer enquiries is ambiguous with the use of calls, chats, and notes.

Manual Itinerary Creation

There is repetition of tour plans which is a waste of time and resources.

Missed Follow-Ups

There are no set reminders which leads are forgotten.

Billing Delays

The invoices are made manually hence slow confirmations.

THE NEW DIGITAL WAY

Centralised Enquiry Management.

All customer enquiries have been registered and tracked through one system.

Smart Itinerary Builder

Predefined templates and edits are used to create itineraries in a short period.

Automated CRM Follow-Ups

The follow-ups are automated so that no leads are missed.

System-Based Invoicing

Instantly generated invoices help in improving booking confirmation.

Features & Benefits

Comprehensive tour management CRM that makes itinerary planning easier, enhances customer inquiry management, and manages the customer communication process.

Features of Tour Itinerary Management Software

Tour Package Management

Design, operate and recycle tour packages effectively.

Itinerary Builder

Design created simpler itineraries with planned day-wise schedules.

Enquiry Management

Monitor customer requests starting with the customer enquiry up to the final booking.

CRM Follow-Ups

Task and handle customer follow-ups automatically.

Invoicing & Billing

Write professional invoices containing correct tour details.

Benefits of Tour Itinerary Management Software

Manpower Cost Reduction

Travel businesses have managed to reduce monthly manpower costs by 2-3 lakh by doing away with repetitive manual work.

Operational Time Reduction

The automation in the enquiry handling and creation of itineraries and billing has led to the overall operation time reduction of up to 40%.

Faster Lead Conversion

Response speed and response follow-ups maximise booking opportunities.

Regular Day-to-Day Operations.

Business is managed efficiently even when there is a change in staff availability.

PRODUCT KEY HIGHLIGHTS

Created to serve travel businesses operating several tours, requests and tailored tours daily.

Unified Tour Control

Oversee packages, itineraries and customers using a single dashboard.

Lead Visibility

Easy access to the status of the enquiry and follow-up.

Booking Readiness

Instant invoicing assists in making deals quicker.

Process Reliability

Formatted processes avoid omissions.

Business Scalability

Responds to increasing queries without working pressure.

What Choose This Tour Itinerary Management CRM?

Travel businesses work in a high-paced setting - high-traffic levels of enquiries, frequent itinerary restructuring, and the insufficiency of staff resources, as well as customer demands to act promptly. This system will bring about workflow structure, robust data security, and sure CRM operations, enabling agencies to concentrate on customer experiences and the system to coordinate and control in the background.

Predictable Workflow

All the inquiries and itineraries are in a particular procedure.

Reduced Human Dependency

Important tasks are based on system logic as opposed to individuals.

Growth-Ready Platform

Helps to grow the business even without complexity.

Accurate Customer Records

Any communication is tracked and available.

Continuous Data Protection

All customer, itinerary and billing information is secured at any given time.

Verified Access

System data may only be accessed and operated by authorised users.